wrong and didn't even give him any prescription for antibiotics. Now he has gotten worse and we are taking him to a different hospital. Never getting me as a patient or my family again. You guys are lazy ass doctors and don't do your civil duty to the public what so ever. This place is a disgrace to the ͏Medical community
This hospital is and always will be a joke. I've had numerous bad experiences over the years. Eventually I gave up and haven't been back in a long time. The other night my father wasn't doing well at all he has symptoms of strep and took him to the ER. They said it wasn't strep gave him a shot and sent him on his way. Which in no way solved the issue. He is still very sick and not getting better. They didn't bother to figure out what is actually
DONT EVER GO HERE!!! Go ANYWHERE ELSE BUT HERE!! THEY PROFILE PATIENTS THAT ARE IN LEGITIMATE PAIN AND TREAT THEM AS DRUG ADDICTS!!!! First off this place is extremely unprofessional as well as a major joke. I've been here multiple times in the past with an inaccurate diagnosis, sending me to Columbus, literally telling me " wow that looks painful but we can't do anything"(but they can charge me $400 and always wasted time. But this visit to the emergency room topped it all. My fiancé has had a tremendous time with dental issues in her past. Over the past few days it has become extremely painful to the point where she can't sleep, eat and even do her job efficiently. Our dentist office has been closed and she had no way of finding any relief except for the e.r. Knowing our bad history with this place I knew going to Mary Rutan was going to be a fuss(and it was). We arrive and she is taken back almost immediately which was suprising. After checking her vitals and making sure to get insurance info (of course) they finally asked what she was there for. The way those "professionals"reared after telling them all of the pain she has been endouring is what truly shocked me. After they found out she was there for severe tooth pain there was an immediate change in how they were taking to both of us. They looked at us like we were criminals or something. On top of being just straight up uninterested in anything she had to say they had no intention of actually examining her either. Just regarding all of it not that bad without even one look!!After that they had no interest in what my near tears fiancé had to say. They treated her like she was lying about all of her pain. Then I had a high suspension that they thought we were DRUG ADDICTS AND NOT A PATIENT IN NEED OF MEDICAL ASSISTANTCE. They briskly cycled through all of the nurses giving us that same look and talking down to us in such a way that was downright rude. As well as one of the nurses literally throwing their trash on the counter and just waking away. After about 45 minutes of this they told her that there was nothing they could do except for over the counter Tylenol and then telling us we need a dentist. No duh!! After this experience I am never going back to this joke of a hospital!!! Thank you for a 150 copay for Tylenol and to be profiled as DRUG ADDICTS!!!! If your actually wanting to be treated like a normal person; to not be profiled and actually treated don't go here! Even in serious circumstances I never plan to go to or pay one more nickel to a place that just assumes your a drug addict instead of a citizen in an emergency situation. No respect, no interest in actually helping. Just a infuriating, belittling, and costly waste of time!!!
Fast attention when my mother suffered a hip injury - was in a triage room immediately. Nurse came out to the car to help her out and into a wheelchair and was so patient and caring with her. Doctor was to-the-point and professional when diagnosing mom's hip fracture and was able to arrange transportation and set up consultation with a surgeon of our choice in a hospital that was in network with her insurance.
We visited the ER last October for a severe case of croup. On a good note were in and out in about 45 minutes. However, I wish they would implement a 24 hour pharmacy within the hospital as there aren't any within 25 miles of the hospital. Had to wait until the next morning to get my child their prescription.
Also, the billing company that the ER docs use is a JOKE. Don't expect to get your hospital bill very quick. We received ours almost 6 months later, then only a few weeks later they sent me a 'Final notice' for the bill. It took them 6 months to send me a bill, but if I don't pay within 28 days I get sent to a collection agency? Ridiculous.
A good place to get help as long as its nothing serious. If so I suggest somewhere else. Friendly staff tho.
Mary Rutan Hospital is a US Hospital based in Bellefontaine, Ohio. Mary Rutan Hospital is located at 205 Palmer Ave, Bellefontaine, OH 43311, USA.
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